FAQ
1. Where do you ship?
We currently ship throughout the United States.
2. How long does shipping take?
We offer multiple shipping options:
- Express Shipping (3–6 Business Days) — $20
- Free Shipping (7–14 Business Days) — Free
- Free Standard Shipping (7–14 Business Days) — $10
Shipping times may vary depending on your location and seasonal demand.
3. What type of products do you sell?
We offer men’s underwear in a variety of styles designed for comfort, support, and everyday wear.
4. Are your products comfortable for daily use?
Yes. Our products are made with comfort-focused materials that are soft, breathable, and suitable for everyday activities.
5. How do I choose the correct size?
Please refer to our size chart available on each product page before placing your order.
6. Can I track my order?
Yes. Once your order has been shipped, a tracking number will be sent to your email.
7. Do you accept returns or exchanges?
For hygiene reasons, underwear products may have limited return eligibility. If your order arrives damaged or incorrect, please contact us within 7 days after delivery.
8. Can I cancel my order?
Orders may usually be canceled within 12 hours after purchase. After processing or shipping begins, cancellations may no longer be possible.
9. What payment methods do you accept?
We accept major credit/debit cards and secure online payment methods supported by Shopify.
10. How do I contact customer support?
You can contact us through our Shopify contact page or support email. Our team usually responds within 24–48 business hours. 👕